HELP CENTRE
Frequently Asked
Questions
THE SERVICE
What is this service?
Orpheus provides early-access alerts when specific artworks, antiques, or rare collectibles become available for sale anywhere in the world.
We monitor fragmented, hard-to-access, and often overlooked sources – and notify you before items become widely visible on Google, major platforms, or AI search tools.
What kinds of art and collectibles can I track?
You can track virtually anything, including:
- Specific artists (e.g., emerging or blue-chip)
- Named works or series
- Categories (paintings, sculptures, antiquities, etc.)
- Investment-grade collectibles
- Museum-quality or rare pieces
- Niche or obscure collecting segments
If it exists and can surface somewhere – we can monitor for it.
SOURCES
Where do you get your information?
We monitor a wide range of sources, including:
- Auction houses (major and regional)
- Private sales channels
- Estate liquidations
- Dealer networks
- Obscure and fragmented online listings
- Early catalog releases and pre-listing signals
Many of these sources are:
- Not indexed by Google in real time
- Not structured for AI discovery
- Not easily searchable in one place
How is this different from Google or AI search?
Google and AI are excellent at organizing existing, public, well-indexed information.
We focus on:
- Information that is newly emerging
- Data that is fragmented across thousands of sources
- Listings that are not yet widely visible
- Opportunities that require constant monitoring and filtering
In short:
Google helps you find what is already visible
Orpheus helps you discover what is about to become visible
SPEED AND GUARANTEE
How quickly will I be notified?
In many cases, you’ll be notified:
- The same day a listing appears
- As soon as it becomes detectable in monitored channels
- Sometimes before it is broadly marketed or promoted
Speed matters – especially in competitive, high-value markets.
Do you guarantee I’ll find or acquire the item I want?
No.
We provide intelligence and early visibility, not acquisition services.
- We do not control availability
- We do not guarantee access or purchase outcomes
- We do not act as brokers or agents
But we significantly improve your chances by ensuring you are early, informed, and prepared.
PRIVACY
Do you act as a dealer, broker, or advisor?
No.
- We are not an art dealer or brokerage
- We do not represent buyers or sellers
- We do not provide investment or valuation advice
We provide information and timing advantages only.
Will I be contacted by agents or sellers?
No.
- We do not sell your data
- We do not share your identity
- You will not receive unsolicited calls or outreach
You stay in full control of who you engage with.
SEARCHES
How many items or searches can I track?
Depending on your plan, you can track multiple:
- Artists
- Works
- Categories
- Keywords
You can modify or update your tracking at any time.
PRICING
Is this a subscription?
Yes.
We charge a straightforward fee so that:
- You are the customer – not the product
- We remain independent from brokers and sellers
- We can focus entirely on delivering value to you
Why is this worth paying for?
Because in this market:
- The best opportunities are often not widely visible
- Timing can determine access, price, and success
- Missing the right listing by even a few days can mean losing it entirely
Our clients pay for:
- Speed
- Coverage
- Access to hard-to-find information
- Reduced noise and manual searching
Can I cancel anytime?
Yes
There are no long-term commitments. You can cancel at any time.
Do you keep a copy of my payment information?
No
We do not see or save any payment information. Payments are processed by Stripe.com, a trusted global payment service.
Who is this service for?
This service is designed for:
- Serious collectors
- Investors in art and rare assets
- Advisors and family offices
- Dealers seeking sourcing advantages
- Buyers looking for specific or hard-to-find works
ALERTS
What happens after I receive an alert?
You will receive:
- Key details about the item
- Source information
From there, you can decide:
- Whether to pursue the opportunity
- Who to contact
- How quickly to act
How do I get started?
Simply:
- Decide what you want to track
- Choose your plan
- Enter your criteria
- Start receiving alerts
To choose your plan and set your criteria:
Start Here